Technological change has always been about people. And in 2022, that will be truer than ever in the age of hybrid working. I predict the biggest trends in technology will be about the new ways we work, connect, create and support each other, and how technology will make these possible.
Technological change has accelerated during the pandemic as we quickly adapted to unexpected challenges. But this year, I think we will take it to the next level. This means creating digital experiences that are more immersive, inclusive, secure and simple to use than ever before.
Here are what I think will be the most impactful technology trends over the next 12 months.
1. COLLABORATION WITH PHOTO-REALISTIC HOLOGRAMS
Imagine having dinner with a friend or co-worker who is 10,000 miles away, but seems to be for all intents and purposes sitting on the other side of the table. Holographic technologies can make this a reality. Despite all the talk about the unreal metaverse, I believe people want an experience that’s Continued real. And unlike a metaverse avatar, hologram technologies project a hyper-real three-dimensional representation of you and your dinner partner that transcends geographic barriers.
At the same time, holograms can transform collaboration in the business world. A design prototype, for example, could be viewed from all angles by real-time collaborators who appear almost physical, even though they come from different continents. I expect this trend to start generating real use cases in 2022, while giving us a clear picture of what’s to come when it comes to collaboration.
2. THE INVISIBLE USER INTERFACE
Complexity is the enemy of progress, especially when it comes to user interfaces. As brands and vendors continue to accumulate new features, consumers may reach saturation point. So rather than adding new features, I expect smart designers to subtract them. At least as far as we can see. Because many of these new features will be invisible.
As artificial intelligence (AI) continues to transform industries and technologies in myriad ways, we won’t even have to think about these features, even enable them. Technology will simply “know”. Hybrid work is an example. Our collaboration platforms will likely be able to anticipate our needs in new ways, enabling even more fluid, seamless and intuitive interactions, from anywhere and with anyone, from automatic noise reduction to on-time translations. real.
3. PLATFORM TO PLATFORM, NON-STOP
Today, many consumers want the freedom to move from one platform, product, or experience to another without any friction. Thus, no company can innovate in a vacuum. I think the most successful tech companies will understand this dynamic and build interoperability into all of their offerings. Because people will only care about how easy and efficient technology is, not where it came from.
The pandemic has highlighted the importance of simplicity and ease of use. In 2022, I expect to see even greater integration across multiple platforms, apps, and services.
4. A MOVE TO MULTI-CLOUD SECURITY PLATFORMS
Given the growing complexity of cybersecurity in a multi-cloud world, I see a major shift from point solutions to consolidated platforms in 2022. With the large number of security vendors in the market, this will greatly simplify security , as well as politics and governance. —for many organizations. I also expect this streamlined and integrated approach to security to reinforce the relevance of major security platform players, including Cisco (the company I work for), Microsoft, Zscaler, Palo Alto Networks, and CrowdStrike. .
5. MIXED MODE FOR A DIVERSIFIED, GLOBAL AND FLEXIBLE WORKFORCE
The “Big Resignation” has made it clear that people want to work in new ways, and the traditional 9-5 model will never fully return. That doesn’t just mean giving people the option to work from home a few days a week. This means creating an exceptional work experience, in the office, at home or in a mountain village on another continent. To the point where there is simply no difference in how you choose to work. Because the human potential is global, but so far, at least, the opportunity is not.
In 2022, I expect great tools for collaboration and innovation to continue to drive the global culture shift that brings us closer to an ideal in which the playing field for opportunity in the world is leveled.
6. THE SKILLS GAP IS WIDENING, BUT SOLUTIONS ARE APPEARING
In cybersecurity alone, there are close to 500,000 unfilled jobs, and I expect that number to grow. An obvious solution is to simply train more people in cybersecurity jobs. This means making those skills available to a more diverse pool of potential talent.
Online platforms, like the Networking Academy we offer at Cisco, have the potential to reach many more people in neglected and underserved areas. But we can still close these gaps by simplifying and automating the technology, eliminating many costly and time-consuming manual security and IT tasks. AI will have to play an increasing role in this evolution, particularly in terms of security.
On the leadership front, I expect to see more female tech executives in 2022. I’d also like to see more people of color, but I’m afraid that might take longer. That said, changes are coming in 2022, especially in the way we work, connect, create and support each other, and technology is driving these changes.
Jeetu Patel, Executive Vice President and General Manager, Security and Collaboration, Cisco